Billing and usage
Manage workspace subscription checkout and understand plan limits.
Billing and plan management are available in the Cykani web portal. Sign in, open the relevant workspace, and select Billing & payments, Invoices, or Usage from the workspace dashboard.
Plans and checkout
The billing page shows the workspace's current plan and the available billing interval. Selecting a paid plan opens hosted checkout. Payment details are entered with the payment provider; Cykani support does not need your card number.
Paid access is updated after the payment provider confirms the subscription. If checkout completes but your plan has not updated, reload the billing page and allow time for confirmation. If the status remains incorrect, contact support with the workspace name and approximate checkout time.
Current plan names, prices, and included features are listed on the pricing page. Plan details may change; use the live pricing page and billing screen as the authoritative source.
For an existing paid subscription, use the billing page to open the payment provider's customer portal and manage the payment method or subscription. The Invoices page lists available invoices for the workspace and links to the provider-hosted invoice document.
Plan limits versus live usage
The Usage page shows limits included with the current workspace plan, such as allowances for sessions, workflows, profiles, proxies, monthly workflow executions, and team members.
These are plan limits—not live consumption totals. Usage from the desktop app is not currently synchronized to the web portal, so the page cannot be used as a real-time meter of resources or executions.
Billing changes
The billing page displays subscription information returned for the workspace, including the current period end or scheduled cancellation when available. If you need help with a payment, cancellation, invoice, or a subscription status that looks incorrect, use the contact page. Do not send full payment card details.